You can withdraw up to £2000 (or equivalent) per day from your Internet account. To withdraw funds, click on the 'Your Account' button in the top right corner of your screen. Then click on Withdraw at the top of the pop-up window and enter how much you would like to withdraw. The funds will then be sent back to the card you have registered with us to be processed by your bank.
To withdraw in excess of £2000 (or equivalent), or if you experience difficulty in making an online withdrawal, please contact Customer Services on 0800 731 41 71 in order to discuss alternative methods of payment.
Off-line withdrawals of your winnings
At Ladbrokes.com, we adhere to a strict professional conduct code in implementing payment transactions with our customers. In order to protect our customers from fraudulent situations surrounding the various fund withdrawal options, we will need to obtain positive identification from you before any initial off-line fund transfer. Please note that this will involve you having access to either a fax machine or scanner. Whilst these procedures are not ideal, they help us to apply stringent security controls and provide protection for you as well as for Ladbrokes.
Please note that our off-line withdrawal facilities are only available to customers who wish to withdraw in excess of the daily maximum or who may be experiencing some difficulty in processing on-line withdrawals.
Returns to Debit cards
Funds previously deposited by Debit card will be returned to the same card. This procedure is completed by you automatically whilst online. The Ladbrokes website will guide you through the simple procedure of entering the required amount in the box provided, confirming your password and clicking on "WITHDRAW". Normal bank clearing arrangements apply. Some banks may also impose their own charges for receiving and sending funds, which we are unable to cover. Please check with your bank for details.
Customers requesting a payment by cheque
All GBP cheques are free of charge for UK customers. Outside the UK, we can send you one free currency cheque per month, thereafter cheques are charged at GBP £20. The currency cheques that are currently available are as listed under the Bank Wire Transfers section. Please e-mail cashier@ladbrokes.com with your fund request, quoting your name & user name provided by you on your registration. A company cheque will be sent within 2 working days to the address registered when you opened your online account. Please note our company policy on positive identification.
Bacs - UK customers only
A Bacs payment enables us to transfer funds free of charge directly into your bank account in the UK. The funds should reach your account within approximately 5 working days. Please e-mail cashier@ladbrokes.com your request, quoting your name, user name, your security question and answer as well as the following information:
Bank Name & Address
Name on account
Sort Code
Account Number
Amount
Please note our company policy on positive identification.
Chaps - UK customers only
A Chaps transfer enables us to transfer funds directly into your bank account. The Chaps transfer costs £10 per transaction and should take 2 working days. E-mail cashier@ladbrokes.com your request, quoting your name, user name and your security question and answer. Please quote the following information:
Bank Name & Address
Name on account
Sort Code
Account Number
Amount
Please note our company policy on positive identification.
Low value International Transfer
Low value international transfers cost £10 or currency equivalent per transaction and the funds should reach your account within approximately 6 working days. E-mail cashier@ladbrokes.com with your request, quoting your name and user name. Please quote the following information, as well as correspondent banks' information if relevant:
Bank Name & Address
Name on account
Sort Code / SWIFT BIC or National Clearing Code
Account Number
Amount
Please note our company policy on positive identification.
Standard International Bank Wire
Standard international bank wires cost £12 or currency equivalent per transaction, and take approximately 4 working days. E-mail cashier@ladbrokes.com with your request, quoting your name, user name and security question and answer. Please quote the following information:
Bank Name & Address
Name on account
Sort Code / SWIFT BIC or National Clearing Code
Account number
Amount
Please note our company policy on positive identification.
Urgent International Bank Wire
Urgent international bank wires will cost £15 or currency equivalent, and the funds should reach your account within 2 working days. Please e-mail cashier@ladbrokes.com with your request, quoting your name, user name, security question and answer, as well as the following information:
Bank Name & Address
Name on account SWIFT BIC or National Clearing Code
Account number
Amount
Bank wires that require further transfer to a handling bank may incur an additional charge. A minimum funds withdrawal of £10 is required, or the approximate currency equivalent.
Please note that winnings are paid in your account betting currency.
Please note our company policy on positive identification.
